The Colorado Rapids and Altitude Tickets are in the process of transitioning to a new ticket system powered by Ticketmaster. We hope this change will result in a better customer experience on gameday and in managing your personal tickets.
All tickets for the remaining games in the 2019 season will be accessed through mobile ticketing.
Continue reading below for more helpful tips on the switch to the new system.
Three things to know about mobile ticketing
1. Download your tickets before leaving home
You can download your tickets to your Apple or Google Walletprior to getting to the stadium. To locate your tickets, head to your Altitude Tickets Account Manager at am.ticketmaster.com/altitudetickets. If you have any questions regarding Altitude Tickets Account Manager or are unsure of how to access your tickets, check out the Mobile Tickets FAQon the Account Manager home page or click HERE.
2. Need help accessing your tickets at the stadium?
The Rapids will have mobile assistance centers available to help those who have questions about their mobile tickets. Ticket holders can also call Rapids Customer Service at 303-825-GOAL or email rapidstickets@coloradorapids.com for help.
Want to speak with someone in person? Rapids staff will also be walking around the stadium on gameday, just ask for them to assist.
3. Promotional Ticket Packages can be picked up at the Will Call window
If you have purchased a 'Odell Burgundy and Brew Pack' or a 'Coca-Cola Fan Pack' your tickets can be picked up at Will Call, which is located on the west side of the stadium at the Main Box Office. You must provide your own picture ID when picking up Will Call tickets. The Main Box Office is located on the west side of the stadium between Gates F and G and is next to the Altitude Authentics Team Store. The Will Call window opens at 10:00 AM on gamedays. If you have questions, or for more information about tickets please call 303-825-GOAL.
